already bizarre world of aircraft, airlines, etc. In the case - fortunately, only short - losing my luggage on the way from Hamburg-Frankfurt-Dresden, has given me the Lufthansa a survival pouch presented. It was gray - in contrast to that of my colleagues, not as it shone and was only black. Original sound of the woman behind the counter: "Lufthansa is called the gray experience".
What should I add, except that I get as a passionate collector of word did not breathe with laughter.
The thoughts immediately afterwards were then more toward outrage, I want to say, Lufthansa, that it is an experience of losing my luggage? Love product marketing people very much indeed, and insolence!
